FAQs

Please feel free to contact us if your question hasn’t been answered.

How much does RateSync cost?

A RateSync license costs $15 and entitles you to one year of support and updates for a single website.

What is your refund policy?

We will offer you a refund within 30 days of your purchase if you are unable to install WC RateSync or get it to work properly. Please contact us for assistance.

What are the minimum plugin requirements?

WC RateSync requires PHP 5.2+, WooCommerce 2.6+, and WordPress 4.6+.

How frequently will my tax rates be updated?

RateSync will update your tax rates automatically once per day.

Where do the tax rates come from?

Tax rates are downloaded and imported from TaxRates.com.

My business is located in country X. Will RateSync work for me?

WC RateSync is only appropriate for businesses operating in the United States.